Last Modified: October 23, 2025
1. Introduction
Localith (“Localith”, “us”, “we”, or “our”) operates the localith.com website and AI-powered Google Business Profile management platform (collectively, the “Service”).
This Privacy Policy explains how we collect, use, and disclose personal data (“Personal Data”) when you use our Service, and the choices you have regarding your data.
By using Localith, you agree to the collection and use of your information in accordance with this Privacy Policy. Unless otherwise defined, terms used here have the same meanings as in our Terms of Service, available at localith.com/docs/terms .
2. Information You Provide to Us
Account and Registration Information
When you create an account, we may collect personal details such as your name, company name, business address, phone number, and email address. We may also collect your Google account data if you connect your Google Business Profiles through our platform.
We use Stripe or other secure third-party payment processors to handle billing information. These providers process payments on our behalf and are not authorized to use your billing details for other purposes. Refer to Stripe’s privacy policy here: https://stripe.com/privacy
Reviews and Feedback
We may display user testimonials or feedback that may include personal information. If you wish to edit or remove a testimonial, contact us at contact@localith.com.
Contact and Support Requests
If you contact us directly, we collect your name, email, and message content to respond to your inquiries or provide assistance.
3. Information We Collect Automatically
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze usage, improve performance, and personalize your experience. Cookies may also be used by third-party analytics or advertising partners. You can manage cookie preferences in your browser or read our Cookie Policy at https://localith.ai/docs/cookies.
Log Files
Like most online services, we collect log data that may include your IP address, browser type, operating system, referring URLs, and time stamps. This helps us maintain security, prevent fraud, and improve performance.
Analytics
We use third-party analytics tools (e.g., Google Analytics) to understand user behavior and improve our platform. These services may collect anonymized data about your activity on our site.
4. Information Collected from Other Sources
Social Media Connections
If you connect your social media accounts (e.g., Google, Facebook, Instagram) to Localith, we may receive information from those platforms as permitted by their APIs — such as your name, profile picture, and account email.
Your interaction with these integrations is governed by the respective platform’s privacy policy.
Third-Party Services
We may collect data from trusted third parties, such as CRM systems, marketing platforms, or API integrations, to enhance your experience and provide insights about your business profiles.
Single Sign-On (SSO)
You can log into Localith using services such as Google Sign-In. These services authenticate your identity and share personal information (such as your email) with us according to their terms.
5. How We Use Your Information
We may use your information for the following purposes:
- To operate and maintain the Localith platform
- To authenticate your access and manage your account
- To analyze and improve platform performance and user experience
- To process payments and invoices
- To send transactional or administrative messages such as updates, confirmations, and security alerts
- To respond to support requests and provide customer care
- To send product updates or promotional materials, where you have opted in
- To detect, prevent, and address fraud or misuse of the Service
- To comply with legal obligations
Legal Basis (EEA Users)
If you are in the European Economic Area (EEA), we process your Personal Data under one or more of the following bases:
- Your consent
- Performance of a contract (e.g., providing our Service)
- Our legitimate interests (e.g., service improvement, analytics)
- Compliance with a legal obligation
- You may withdraw consent at any time by contacting contact@localith.com.
6. Sharing of Information
Service Providers
We share limited data with trusted third parties who assist in operating our Service (e.g., hosting, analytics, payment processing, or email delivery). These providers are bound by strict confidentiality agreements and cannot use your data for unrelated purposes.
API Integrations
When you use Localith features that connect with Google Business Profile, you are also subject to Google’s Privacy Policy: https://policies.google.com/privacy
Compliance and Legal Requirements
We may disclose your information to comply with applicable laws, legal processes, or governmental requests, or to protect our rights, property, and safety.
7. Data Retention
We retain Personal Data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
When data is no longer needed, we securely delete or anonymize it. Backup data may be retained for a limited time for security or legal reasons before being permanently erased.
8. Data Security
We use industry-standard security measures to protect your Personal Data, including SSL encryption, secure hosting, and access controls.
While we strive for maximum protection, no method of online storage or transmission is 100% secure. In the event of a data breach, Localith will promptly notify affected users in accordance with applicable law.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal data
- Rectify or correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability — receive a copy of your data in a machine-readable format
- Withdraw consent at any time
To exercise your rights, contact us at contact@localith.ai. We may verify your identity before processing requests.
If you are based in the EU/EEA, you also have the right to lodge a complaint with your local Data Protection Authority.
10. Children’s Privacy
Localith does not knowingly collect data from children under 13 years of age. If you believe that a child has provided us with Personal Data, please contact contact@localith.com, and we will take steps to delete such information.
11. Links to Other Websites
Our Service may contain links to external websites or third-party tools. We are not responsible for their privacy practices. Please review the policies of any external sites you visit.
12. Business Transfers
If Localith is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You will be notified via email or notice on our website of any such ownership change.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
We will notify users by email or in-app notice if any material changes occur. Please review this Policy regularly to stay informed.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us at:
Email: contact@localith.com
Office: Park Residence, Skopje, North Macedonia